Billing Setup

Offboard charges $0.99 per completed interview, invoiced monthly in arrears. You are never charged for abandoned or saved interviews. New accounts collect a payment method before onboarding:

login → magic link → /onboarding/billing → /onboarding → /dashboard

Verify your email via the magic link.
You land on the billing gate (/onboarding/billing) — click Add card & continue to open the Polar checkout.
After checkout you return to the gate, which confirms your subscription and forwards you to onboarding.
Finish onboarding to reach the dashboard.

A shell workspace is created behind the scenes so the checkout can attach to your account — finishing onboarding fills it in. If payment confirmation takes a few seconds, the gate keeps checking and advances automatically.

Managing billing later

Manage your subscription anytime in Dashboard → Settings → Billing:

View subscription status and current period end
Update or change your payment method via the Polar customer portal
Re-subscribe after a cancellation — you’ll be routed through the billing gate and land back on the dashboard

When you are billed

Billing is triggered only when an interview:

Reaches a minimum of 3 AI turns, and
The user explicitly ends the session

Interviews with status abandoned or saved are never billed.

⌘I

Getting Started

Billing setup

Billing Setup

Managing billing later

When you are billed

​Billing Setup

​Signup order

​Managing billing later

​When you are billed

Billing Setup

Signup order

Managing billing later

When you are billed